At NeuroXen™, we take your digital privacy as seriously as we take your brain health and cognitive wellness. We deeply value the trust you place in us when you visit our website to purchase our brain health supplement and cognitive wellness solutions. This document details exactly how we collect, safeguard, and utilize the personal information you share with us.
By accessing the NeuroXen™ website, browsing our content, or placing an order, you acknowledge that you accept the practices described in this Privacy Policy and our Terms of Service.
1. Information We Collect
To ensure a smooth, secure transaction and to provide you with the best possible customer service, we collect specific types of data.
A. Information You Voluntarily Provide When you choose to buy our products, sign up for brain health tips, or reach out to our help desk, we may collect:
Identity Details: Your first and last name.
Contact Information: Your shipping address, billing address, email address, and mobile number.
Payment Data: While you enter credit card details to complete a purchase, please note that we do not store your full credit card number or CVV code. All financial transactions are processed through encrypted, PCI-compliant third-party gateways (such as ClickBank or BuyGoods).
Support History: Records of your correspondence with our team, including emails or chat logs, to help us serve you better in the future.
B. Information Collected Automatically When you visit our site, our servers automatically capture certain technical data to help us maintain site performance and security:
Device Data: Your IP address, browser type (Chrome, Safari, etc.), operating system, and whether you are using a mobile or desktop device.
Usage Metrics: Information on how you navigate the store, which pages you visit, how long you stay, and the website that referred you to us.
2. How We Use Your Data
We do not sell your data. We use your information strictly to fulfill our business promises to you and to enhance your overall experience.
Order Processing: To confirm your purchase, process your payment, and ship NeuroXen™ directly to your door.
Updates & Tracking: To send you receipts, shipping confirmations, and tracking numbers.
Customer Assistance: To respond to your questions, resolve shipping issues, or help with product usage.
Marketing (Optional): With your permission, we may send you educational content about cognitive health management, brain performance strategies, exclusive discounts, or product news. You can unsubscribe at any time.
Security & Fraud Prevention: To monitor for suspicious activity and protect our customers from fraudulent transactions.
3. Cookies & Tracking
We use "cookies"—small data files stored on your browser—to make your visit more convenient.
Functional Cookies: These keep your shopping cart updated as you browse.
Performance Cookies: These help us understand which parts of our website are working well and which need improvement.
Advertising Cookies: These help us show you relevant offers based on your interests.
Note: You can disable cookies in your browser settings, but this may prevent the checkout process from working correctly.
4. Sharing Your Information
We respect your privacy boundaries. We never trade, rent, or sell your personal identity information to data brokers. We only share data with trusted partners required to complete your order:
Service Partners: We work with secure payment processors and shipping carriers (like USPS, UPS, or FedEx) who need your details to deliver your package.
Legal Requirements: We may disclose information if compelled by law, a court order, or to protect the rights and safety of NeuroXen™ and its users.
Business Transfers: If NeuroXen™ is involved in a merger or acquisition, customer data would likely be transferred as part of that business asset.
5. Data Security
We employ military-grade security protocols to keep your information safe.
SSL Encryption: We use 256-bit Secure Socket Layer (SSL) technology to encrypt all data transmitted between your browser and our servers.
Secure Storage: Your data is stored behind secured networks and is accessible only by a limited number of persons who have special access rights and are required to keep the information confidential.
6. Your Rights & Control
You are in charge of your data. Depending on your region, you have the right to:
Review: Ask for a copy of the data we have on file for you.
Correct: Update your address or contact details if they change.
Delete: Request that we erase your personal data from our records (unless we are legally required to keep it for tax/transaction records).
Opt-Out: You can stop receiving marketing emails instantly by clicking the "Unsubscribe" link found at the bottom of every promotional email we send.
7. Third-Party Links
Our site may occasionally link to external websites for educational references regarding neuroscience research, nootropic science, and brain health. Please be aware that NeuroXen™ is not responsible for the privacy practices of other sites. We encourage you to read their privacy statements if you leave our domain.
8. Updates to This Policy
As our business evolves, we may update this Privacy Policy. Any changes will be posted on this page with an updated "Last Revised" date. Your continued use of the site after these changes signifies your acceptance of the new terms.
9. Contact Us
If you have any questions about your privacy or how your data is handled, please do not hesitate to contact our Data Protection Officer at:
Email: contact@buyneuroxen.com